Refund policy

Restocking Fees

Return requests must be approved, and processed, and the merchandise returned to our distribution center within 30 days of the original shipment date.
A restocking fee will be deducted from your return credit to cover the cost of processing the items back into stock. This fee is 10% of the item(s) cost.

Returns for Commercial and Residential Customers

All regularly stocked items, except consumable products, can be returned within 30 days of receipt, as long as they are unused and in the original packaging. Return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at checkout will not be credited along with the return. Customers are not responsible for the cost of return shipping. This does not include any brokerage fees, duties, and taxes for international returns.

Returns for Consumable Products

We are unable to accept returned consumable products. This allows us to ensure the products are good to use, untampered with, and have a good shelf life.

For self-serve returns

New customer account URL - https://shopify.com/69025431872/account

To Submit a return request:
Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request Return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.